Police Advisory On Phishing Scams Involving Parcel Delivery

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The Police have observed the re-emergence of phishing scams involving the delivery of parcels. Since January 2022, at least 415 victims have fallen prey to such scams, with losses amounting to at least $574,000.

Victims of such phishing scams would receive emails or text messages informing them that their parcels were awaiting delivery. Victims would click on a Uniform Resource Locator (URL) link embedded in the messages to view information regarding their parcel deliveries. Upon clicking on the URL links, victims would be redirected to fraudulent websites, requesting their credit/debit card details and One-Time Passwords (OTPs). Victims would only realize that they had been scammed when they discovered unauthorized transactions made to their credit or debit cards.

Members of the public are advised to follow these crime prevention measures:

• Do not click on URL links provided in unsolicited emails and text messages;
• Always verify the authenticity of the information with official websites or sources;
• Never disclose your personal or Internet banking details and OTPs to anyone.
• Report any fraudulent credit/debit card charges to your bank immediately.

For more information on scams, members of the public can visit www.scamalert.sg or call the Anti-Scam Hotline at 1800-722-6688.

Join the ‘Spot the Signs. Stop the Crimes campaign at www.scamalert.sg/fight by signing up as an advocate to receive and share up-to-date messages with your family and friends.

Anyone with information on such scams may call the Police Hotline at 1800-255-0000 or submit information online at www.police.gov.sg/iwitness. Together, we can help stop scams and prevent our loved ones from falling prey to scams.